Morley strengthens its commitment to customers

, Glass & Glazing

Morley Glass & Glazing has this month unveiled its new and updated website, allowing the business to step up its commitment to customer support and reinforce its reputation as a company that puts its customers’ needs first.

The latest addition to the business’s enhanced support, the website www.morleyglass.co.uk includes a ‘members area’ with access to a number of new training videos. The videos will enhance the company’s service offer by giving its customers instant access to guidance whenever it is required.

In line with the company’s commitment to raising standards in the industry, improving customer service and ensuring end-user satisfaction, Morley already delivers training programmes for the installation of motorised integral blinds across the UK. Last year, its two service engineers celebrated the completion of their 500th programme.

As well as this, Morley Glass has invested in a new customer website, which integral blinds retailers can use to help consumers make an informed choice. Found at www.directintegralblinds.co.uk, the new website is easy to understand and full of useful information, with sections for integral blinds, glass, inspiration and colours.

Ian Short, Morley Glass & Glazing’s managing director, commented: “We’ve always had a fantastic reputation for making sure our customers have access to a full support service. In the unlikely event of a customer encountering any technical issues with a Uni-Blind product, our team is always on hand to guide them to the right solution, wherever they are in the UK. We are the only UK supplier of integral blinds to have dedicated customer support engineers on the road.

“The new training videos and customer website are the perfect new additions to complement our existing service, and are already proving popular. We look forward to continuing to expand our service offer in the future.”

Morley Glass & Glazing manufactures a wide range of manual and electrically operated Uni-Blinds® sealed units with integral blinds inside to customers throughout the UK. The combination of high quality ScreenLine® systems inside and a production capability to offer 10-day lead-times plus the largest range of ScreenLine® spares in the country, is helping the business to achieve record growth.

To find out more visit www.morleyglass.co.uk.