Pearl Window Systems are leading the way, yet again, with their recent investment in a ‘next generation’ integration strategy, rebranding their existing ‘Portal’ with an all singing, all dancing customer portal, now branded as The Vault.
The Vault allows for order tracking and delivery monitoring including Google Map pin tracking of data, POD’s and invoice downloads. With many advanced features, The Vault allows customers to make huge steps in streamlining their operations, helping both Pearl and their customers save operational time and money.
Customers are able to barcode their own facility, giving full visibility of warehouse stock, track exactly where their order is enroute, download all available media and marketing support, access and download current and historical invoice data, make a payment and check balances. In the event of any returns being made, The Vault allows you to track this with an e-paper trail, for all concerned. You can even access customer support via The Vault, should you need assistance in any way.
Customers who have already taken advantage of The Vault are saving huge amounts of precious time, as everything you could ever need, is all accessed via The Vault. Of course, if you want to speak to someone, there is always someone available. But for busy installers wanting to crack on with their work during the day, The Vault is an invaluable tool which is available 24 hours a day, meaning paper work can be handled at any time. The delivery tracking system is also an invaluable part of the features of The Vault, meaning its super quick to see exactly where your delivery is and who needs to be on hand to receive it.
Commenting on the recent investment, Jeff Walsh, Pearl’s Chairman: ‘Launching The Vault allows our customers to make huge steps in streamlining their operations, helping both partners to save operational time and money. Our new ‘Home’ page is the entry to the backroom data, helping customers navigate their way through the options, accessing day to day tasks with ease.”
The Vault is just another reason why choosing Pearl as your trade partner makes sense. Pearl constantly strive to go above and beyond, to give customers what they need, staying ahead of the competition.
Pearl Windows has become one of the most widely renowned PVCu window and door fabricators in the industry. This exceptional reputation is all thanks to its forward-thinking nature, high-quality products and its commitment to customers. One of the early adopters of the Liniar system, Pearl Windows has always been on the front foot for fabricating new products from Liniar’s Design and Development department.
For installation companies looking for reliable supply of products, coupled with innovative support, backed up by exceptional customer service, Pearl Windows is an excellent choice. Learn more about the products and services the company offers by visiting https://www.pearlwindows.co.
