Onsite 7, the new cloud-based job management software developed by the trade for the trade, is seeing stronger than ever take-up. Rhys Hodinott, CEO at OnSite 7 is clear as to the reasons why savvy installers are now using the software. He said: “Onsite 7 helps installers to grow their business and more importantly, prevents claims for work done well.”
The sad truth is that unfair claims hurt businesses – and there are more claims than you might think. Research suggests that over one in five construction contracts experience dispute or claim and fighting the claim takes time and money, while customers holding on to payment affects cashflow.
Rhys comments: “In our experience, disputes with customers frequently result from a disagreement between either what was supplied or when it would be supplied. In both cases, evidence is needed – and that’s exactly what Onsite 7 provides.”
Onsite 7 ensures all matters between the business and the customer are accurately recorded in a single place, meaning there can be no disputes about what was agreed during the sale process and fitting of products. Installers can also capture all relevant information relating to a job, including documentation, instructions, photographs, videos and contract variations. Everything is agreed by the customer at every stage from sales and survey to ongoing service. It helps to prevent claims, issues and disputes, saving installers valuable time and money.
But Onsite 7 isn’t just about preventing disputes, it also gives installers the tools to grow their business.
It’s an end-to-end team, customer and job management system that is available anytime, anywhere. It helps businesses become more streamlined and efficient and it can also act as a customer relationship management (CRM) system, helping installers to driver smarter marketing.
All the data is stored securely in the cloud in accordance with all relevant data protection requirements, giving installers complete peace of mind.
Rhys concludes: “If you want to protect your margins and grow your business, Onsite 7 job management software is the answer.”