The UKAS-accredited Assure Competent Persons Scheme is proving itself to be more and more popular, as increasing numbers of installers make the move over to become Assure-registered.
Austin Greene (Technical and Compliance Manager for Network VEKA’s Assure) explains: “Many installers have told us they have become unsatisfied with their existing competent persons scheme providers.
“Here at Assure, we strive to make the whole process simple and straightforward which our installers really appreciate. It seems that it can be more complicated with some other providers, leaving installers feeling confused and unsure where they stand regarding self certification.
“With Assure, it’s par for the course that we offer all the training, seminars and advice that our installers need to make sure everything runs smoothly.”
Austin’s methods have been described as jargon-free and accessible, with a clear no-nonsense approach to guiding installers through the changes in legislation when self certifying.
Ian Chamberlain of Rugby Double Glazing attended one of Austin’s seminars last year and said: “Austin’s patient approach to CE Marking and MTCs is commendable. He delivers information in a calm, reassuring and knowledgeable way, which has been extremely helpful when we have found ourselves bogged down and in need of his help and support with these issues.”
Members of the Assure scheme can take advantage of a wide range of benefits, including: registration of installations with Local Authorities, MTC assessments for installers and surveyors, CPD (Continuous Professional Development) seminars and bulletins, energy ratings calculators, GQA accredited ID cards and Building Regulation Compliance certificates sent direct to their customers. There is also a dedicated Technical and Arbitration helpline available, with a personal and friendly support team to help with any queries and issues members may have.
Assure members also have access to Insurance-Backed Guarantees, Green Deal Certification and FREE Level 2 NVQ Qualifications, as well as Assure-branded literature.
Another person quick to pass on the praise is Dennis Sumner, MD of member company Force8: “We joined Assure after a particularly difficult situation with another self-certification body, where Austin really helped us out, despite us not actually being an Assure member. In a situation like that, where we were unsure on how to deal with it, Austin’s advice was invaluable.
“The great thing about Assure is, you know who you are dealing with when you have a question, or a problem. It’s a personal service with Austin – from returning every call to visiting us at the factory – I have always found him to be unequivocally helpful.”
