NEW DUO BOLSTERS HURST’S CUSTOMER SUPPORT

Hurst Plastics has boosted its customer support package once again with the appointment of two highly experienced sales and service staff. The move forms part of Hurst’s company-wide strategy of ‘Making it Personal’ in every aspect of the business.

Lorraine Snell has taken on the newly created role of Internal Sales Support Manager at the company’s headquarters in Kingston-upon-Hull. Lorraine was formerly Hurst Plastics’ Regional Business Manager, covering Scotland and the North East.

Lorraine has more than a decade of experience in the composite door industry, having worked in several core functions, including transport, administration and sales. In her new role, Lorraine will bring added strength to Hurst’s comprehensive service package, whilst actively supporting both the internal and external sales teams.

Stevie Dunn has taken over Lorraine’s mantle as Regional Business Manager for Scotland and the North East. With 20 years experience in the industry, Irvine-based Stevie is responsible for developing new opportunities and maintaining existing customers within his region.

Mark Atkinson, Hurst Plastics’ Sales Director, said: “This is a really exciting time for the business and we have worked very hard in recent months to bolster the levels of service we provide for customers. We have one of the largest sales forces within the composite door market and a high concentration of customer service staff, which are supported by some great technology. However, we never neglect the importance of ‘making it personal’ so I’m naturally delighted to have secured these two high profile appointments within the business. Lorraine and Stevie will surely make a huge contribution to the company and help us to further progress the company in line with our strategy for further growth.”

Hurst Plastics is one of the UK’s leading manufacturers of high quality PVC-U door panels, infill panels, composite doors and associated laminated products. Products are manufactured at Hurst’s 50,000 square foot purpose built factory in Kingston-upon-Hull and supplied to both the domestic and commercial markets throughout the UK and Europe. Hurst Plastics is a member of the Hurst Group, which was established 40 years ago. With expertise in joinery, building services, ceilings and flooring, the Group is recognised as a major force in the contracting and glazing industries.

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